Frequently asked questions
What do I receive after I buy?
Digital files associated with the product — typically PDF guides, prompt packs, templates, or course workbooks. After payment is confirmed, your account download library and email receipt include access links.
Is this a physical product?
No. EB AI DIGITAL sells digital downloads and online training materials. Nothing is shipped.
Do I need coding experience?
No. The listed products are written for beginners and non-technical professionals.
When do I get access?
After successful payment, download links are issued to the purchasing account. Links are time-limited for security and can be refreshed from your library while your order remains valid.
What is the refund policy?
Because files can be downloaded immediately, refunds are limited. See the Digital Product Refund Policy. If a file is defective or the wrong item was delivered, contact support.
Do these products guarantee income?
No. Educational materials do not guarantee income, clients, or business results. Outcomes depend on your work, market, and decisions.
Can I share the files?
No. Purchases are licensed for personal or internal business use by the buyer unless a product listing says otherwise. See the Digital Product License.
Which payment methods are accepted?
Checkout is designed for Stripe, which can present cards plus Apple Pay and Google Pay when the customer’s device and browser support them. PayPal can be enabled as an additional method.